Shipping Policy

Our Shipping Policy was last updated on 11/01/2023

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Disclaimer:

  • Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to SLIMMEDICINE LLC
  • Goods” refers to the items offered for sale on the Service.
  • Orders” means a request by You to purchase Goods from Us.
  • Service” refers to the Website.
  • Website” refers to SLIMMEDICINE.COM, accessible from https://slimmedicine.com/
  • You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Shipment processing times

All Orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

International shipping rates & delivery estimates

Shipping charges for Your Orders will be calculated and displayed at checkout.

  • Shipping method: Express Shipping
    Shipment cost: $60
    Estimated delivery time: 5-7 business days
  • Shipping method: Air Mail Shipping
    Shipment cost: $29 USD
    Estimated delivery time: 10-30 business days

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

  • You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. you should be able to track your package via https://www.slimmedicine.com/tracking or https://track.thailandpost.com
  • Once your package arrived in your country, your package handler will be transferred to your country local postal service and you can track it via your country local post website.

Customs, Duties and Taxes

  • It’s important to note that each country has its own unique rules and regulations enforced by its government customs department. Before making a purchase, we strongly recommend that you consult your country customs department to ensure compliance with their requirements. Please be aware that we are unable to control or accept responsibility for your country’s government customs clearance process.
  • Keep in mind that additional customs duties, taxes, or fees may apply, depending on your country’s regulations. It is advisable to familiarize yourself with any potential additional charges that may be incurred upon delivery.
  • Our Website is not responsible for any customs and tax-related issues to your order.
  • It is solely your responsibility to communicate with your country's local postal service to address any issues related to customs.

Damages

Our Website is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions about this Shipping Policy, You can contact Us:

  • By visiting this page on our website: https://slimmedicine.com/contact-us/
  • By sending us an email: sales@slimmedicine.com